Providing compassionate and professional

support Workers

At Turn2Support, our support workers are the backbone of the care and guidance we provide to vulnerable individuals. Their approach is rooted in empathy, professionalism, and a commitment to empowering clients to live independently. Here’s a closer look at how our support workers operate:

Person-Centered Approach

Our support workers tailor their services to meet the unique needs of each individual. They take the time to understand the client’s circumstances, challenges, and goals, creating a personalised plan to support their journey.

Building Trust and Rapport

We recognise the importance of trust in the support process. Our support workers create a safe and non-judgmental environment, ensuring clients feel heard, valued, and respected at all times.

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we provide

Comprehensive Support

Our team provides a wide range of assistance to address various aspects of a client’s life, including:

Practical Help: Supporting clients with daily living tasks, benefit applications, and housing needs.

Emotional Support: Offering a listening ear and emotional guidance to help clients navigate their challenges.

Goal Setting: Collaborating with clients to set achievable goals and using tools like the Outcome Star to measure progress.

Skill Development: Teaching life skills such as budgeting, cooking, and managing appointments to promote independence.

Advocacy & Representation

Our support workers advocate on behalf of clients, ensuring their voices are heard in meetings, appointments, or when dealing with external agencies. They help clients navigate complex systems and remove barriers to accessing essential services.

Collaborative Working

Support workers at Turn4Support collaborate closely with external agencies, healthcare providers, and community organisations to ensure clients receive holistic care. Referrals to specialised services are made where additional support is needed.

Safeguarding & Accountability

The safety of our clients is a top priority. Our support workers are trained in safeguarding procedures and follow strict confidentiality guidelines. They log all interactions, progress notes, and reports using INFORM software to ensure transparency and accountability.

Empowering Independence

Our ultimate goal is to empower clients to regain control over their lives. By equipping them with the tools, skills, and confidence needed to manage independently, our support workers aim to create long-term positive change.

Flexible and Compassionate

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